The Field Guide To Understanding Human Error

Author: Sidney Dekker
Publisher: CRC Press
ISBN: 1472439058
Size: 15.77 MB
Format: PDF, Mobi
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When faced with a ’human error’ problem, you may be tempted to ask 'Why didn’t these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple Theory' where you believe your system is basically safe if it were not for those few unreliable people in it. Building on its successful predecessors, the third edition of The Field Guide to Understanding ’Human Error’ will help you understand a new way of dealing with a perceived 'human error' problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call 'human error', allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals. The Field Guide to Understanding 'Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization. If you are faced with a ’human error’ problem, abandon the fallacy of a quick fix. Read this book.

The Field Guide To Understanding Human Error

Author: Sidney Dekker
Publisher: CRC Press
ISBN: 0754648265
Size: 57.84 MB
Format: PDF, ePub, Mobi
View: 1610
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When faced with a human error problem, you may be tempted to ask 'Why didn't they watch out better? How could they not have noticed?'. You think you can solve your human error problem by telling people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure. These are all expressions of 'The Bad Apple Theory', where you believe your system is basically safe if it were not for those few unreliable people in it. This old view of human error is increasingly outdated and will lead you nowhere. The new view, in contrast, understands that a human error problem is actually an organizational problem. Finding a 'human error' by any other name, or by any other human, is only the beginning of your journey, not a convenient conclusion. The new view recognizes that systems are inherent trade-offs between safety and other pressures (for example: production). People need to create safety through practice, at all levels of an organization. Breaking new ground beyond its successful predecessor, The Field Guide to Understanding Human Error guides you through the traps and misconceptions of the old view. It explains how to avoid the hindsight bias, to zoom out from the people closest in time and place to the mishap, and resist the temptation of counterfactual reasoning and judgmental language. But it also helps you look forward. It suggests how to apply the new view in building your safety department, handling questions about accountability, and constructing meaningful countermeasures. It even helps you in getting your organization to adopt the new view and improve its learning from failure. So if you are faced by a human error problem, abandon the fallacy of a quick fix. Read this book.

The Field Guide To Understanding Human Error

Author: Sidney Dekker
Publisher: CRC Press
ISBN: 1351889753
Size: 26.67 MB
Format: PDF, Docs
View: 4930
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It even helps you in getting your organization to adopt the new view and improve its learning from failure. So if you are faced by a human error problem, abandon the fallacy of a quick fix. Read this book.

The Field Guide To Understanding Human Error

Author: Professor Sidney Dekker
Publisher: Ashgate Publishing, Ltd.
ISBN: 147243904X
Size: 45.71 MB
Format: PDF, Docs
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This latest edition of The Field Guide to Understanding ‘Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work.

Behind Human Error

Author: Dr Leila Johannesen
Publisher: Ashgate Publishing, Ltd.
ISBN: 1409486389
Size: 50.15 MB
Format: PDF, ePub, Docs
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Solutions are thought to lie in changing the people or their role. The label 'human error', however, is prejudicial and hides more than it reveals about how a system malfunctions. This book takes you behind the label.

Human Error

Author: James Reason
Publisher: Cambridge University Press
ISBN: 9780521314190
Size: 56.44 MB
Format: PDF, Docs
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This 1991 book is a major theoretical integration of several previously isolated literatures looking at human error in major accidents.

The Field Guide To Understanding Human Error

Author: Sidney Dekker
Publisher: Ashgate Pub Co
ISBN: 9780754648260
Size: 16.51 MB
Format: PDF, Kindle
View: 7736
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It even helps you in getting your organization to adopt the new view and improve its learning from failure.So if you are faced by a human error problem, abandon the fallacy of a quick fix. Read this book.

Ten Questions About Human Error

Author: Sidney Dekker
Publisher: CRC Press
ISBN: 1410612066
Size: 77.84 MB
Format: PDF, Kindle
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Each chapter provides directions for new ideas and models that could perhaps better cope with the complexity of the problems facing human error today. As such, this book can be used as a supplement for a variety of human factors courses.

Safety Differently

Author: Sidney Dekker
Publisher: CRC Press
ISBN: 1482242001
Size: 61.91 MB
Format: PDF, ePub, Docs
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This book takes a forward-looking and assertively progressive view that prepares you to resolve current safety issues in any field.

Managing Maintenance Error

Author: James Reason
Publisher: CRC Press
ISBN: 1351920510
Size: 12.34 MB
Format: PDF
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This is a down-to-earth practitioner’s guide to managing maintenance error, written in Dr. Reason’s highly readable style.

Just Culture

Author: Professor Sidney Dekker
Publisher: Ashgate Publishing, Ltd.
ISBN: 1409487024
Size: 48.67 MB
Format: PDF, Mobi
View: 1682
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In this Second Edition, Dekker expands his view of just culture, additionally tackling the key issue of how justice is created inside organizations. The new book is structured quite differently.